Terms of Service

Last updated: December 5, 2025

1. Acceptance of Terms

By accessing or using Nectus ("Service"), you agree to be bound by these Terms of Service ("Terms"). If you do not agree to these Terms, you may not use the Service.

We reserve the right to modify these Terms at any time. Continued use of the Service after changes constitutes acceptance of the modified Terms.

2. Description of Service

Nectus provides AI-powered image translation services that allow users to translate text within images while preserving visual styling, fonts, and layout. The Service uses Google Gemini AI technology to process images.

Service Features:

  • Image translation for 30+ languages
  • Support for 2K and 4K resolution output
  • Style-preserving AI translation
  • Credit-based usage system
  • Translation history and management

3. User Accounts

Account Creation: To use the Service, you must create an account with a valid email address. You are responsible for maintaining the confidentiality of your account credentials.

Account Security: You are responsible for all activities that occur under your account. Notify us immediately of any unauthorized use of your account.

Account Termination: We reserve the right to suspend or terminate accounts that violate these Terms or engage in fraudulent activity.

4. Credits and Billing

Credit System: The Service operates on a credit-based system where 1 credit = $0.01 USD. Translation costs are calculated based on image resolution, input tokens, and output tokens used by the AI processing.

Purchasing Credits: Credits can be purchased through Stripe payment processing. All sales are final and non-refundable except as required by law.

Pricing:

  • Starter: $10 for 1,000 credits
  • Growth: $49 for 5,000 credits (2% discount)
  • Business: $240 for 25,000 credits (4% discount)

Translation costs vary based on image complexity and resolution. Estimated costs are shown before processing.

Refunds: Credits are non-refundable. We may provide refunds at our sole discretion in cases of service errors or technical issues.

5. Acceptable Use

You agree NOT to use the Service to:

  • Upload or translate illegal, harmful, or offensive content
  • Violate intellectual property rights of others
  • Upload images containing personal information without authorization
  • Engage in fraudulent activities or abuse the credit system
  • Attempt to reverse engineer or compromise the Service
  • Use automated systems to abuse rate limits or overload servers
  • Upload malware, viruses, or malicious code
  • Resell or redistribute the Service without authorization

Violation of these terms may result in immediate account suspension or termination.

6. Intellectual Property

Your Content: You retain ownership of images you upload. By using the Service, you grant us a license to process, store, and display your images solely for providing the Service.

Our Content: The Service, including software, design, and branding, is owned by Nectus and protected by intellectual property laws. You may not copy, modify, or redistribute our content without permission.

AI-Generated Content: Translated images are generated using AI. You are responsible for ensuring compliance with applicable laws regarding AI-generated content in your jurisdiction.

7. Rate Limits

To ensure fair usage and service availability, the following rate limits apply:

  • Image uploads: 5 per minute
  • Translations: 10 per minute
  • API requests: 30 per minute
  • Sensitive operations: 3 per hour

Exceeding rate limits may result in temporary request blocking. Contact us for enterprise rate limit arrangements.

8. Service Availability

Uptime: We strive to maintain high service availability but do not guarantee uninterrupted access. The Service may be temporarily unavailable for maintenance or due to technical issues.

Third-Party Dependencies: The Service relies on third-party providers including Google Gemini AI, Supabase, and Stripe. Service disruptions may occur due to third-party outages.

Modifications: We reserve the right to modify, suspend, or discontinue any aspect of the Service at any time with or without notice.

9. Disclaimers

THE SERVICE IS PROVIDED "AS IS" AND "AS AVAILABLE" WITHOUT WARRANTIES OF ANY KIND, EXPRESS OR IMPLIED. WE DO NOT WARRANT THAT:

  • The Service will be error-free or uninterrupted
  • Translations will be 100% accurate or error-free
  • The Service will meet your specific requirements
  • Defects will be corrected

Translation Accuracy: While we use advanced AI technology, translation accuracy depends on image quality, complexity, and language pairs. We do not guarantee perfect translations.

10. Limitation of Liability

TO THE MAXIMUM EXTENT PERMITTED BY LAW, NECTUS AND ITS AFFILIATES SHALL NOT BE LIABLE FOR:

  • Indirect, incidental, special, or consequential damages
  • Loss of profits, data, or business opportunities
  • Damages resulting from translation errors or inaccuracies
  • Unauthorized access to your data
  • Third-party actions or service disruptions

OUR TOTAL LIABILITY SHALL NOT EXCEED THE AMOUNT YOU PAID FOR CREDITS IN THE 12 MONTHS PRECEDING THE CLAIM.

11. Indemnification

You agree to indemnify and hold harmless Nectus from any claims, damages, losses, or expenses (including legal fees) arising from:

  • Your use of the Service
  • Violation of these Terms
  • Violation of third-party rights
  • Content you upload or translate

12. Governing Law

These Terms are governed by the laws of the jurisdiction where Nectus operates, without regard to conflict of law provisions. Any disputes shall be resolved in the courts of that jurisdiction.

13. Contact Information

For questions about these Terms, please contact us through our Contact page.